Appointments

Appointments System

We see patients by appointment only. You will need to telephone at 08:30 or 16:00 to be given an appointment on the same day. You can also book your appointments in advance (only if you can keep your appointment).

A limited number of appointments may be booked in advance.

Practice Nurse appointments can be booked up to seven days in advance. If you have multiple problems, please discuss it with reception and book longer appointments.

You may also book online via the link at the top of this page.  Before you can use our online appointment booking / cancellation service, you must register to obtain a username and password. please ask at reception for detials. Due to the nature of nurse appointments we are unable to offer them online.

Extended Hours Service – Hosted by Bosworth Medical Centre

Who is running this service?  The North Solihull Collaborative which consists of:

  • Arran Medical Centre
  • Bosworth Medical Centre
  • Castle Practice
  • Chester Road Surgery
  • Coventry Road Practice
  • Croft Medical Centre
  • Green Lane and Sheldon Surgery
  • Kingshurst Medical Practice (IntraHealth)
  • Manor House Lane/Marston Green Surgery
  • Parkfield Medical Centre

Who can book into this service? All patients who are registered with the above Practices

How do I book an appointment? Appointments are booked in the usual way through your registered practice.

Will this mean there are fewer appointments to book? No, this is not a reduction in the amount of appointments that these practices offer.

This is an additional booked appointment service for evenings, weekends and Bank Holidays.

Home Visits

The Practice encourages patients to attend surgery.

Home visits (domiciliary visits) are meant for elderly housebound patients, who cannot walk or disable patient who has mobility problem.

Younger patients and children should always come to surgery.

If somebody is housebound and falls ill, patient should contact the surgery before 10:30 in the morning requesting for a telephone consultation and doctor will talk to the patient to determine what is the best way to address patient’s need.

Telephone Consultations

Patients can request for a telephone consultation.

If it is urgent, patients should request so. Otherwise, doctor will return the call either at the end of the Surgery or during the day at any time.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

Please select a site

Training Practice

We are a training practice, actively involved in the training of future GPs. We have trainee doctors and take medical students from Warwick University. (It is possible that, as part of the educational process, medical students will have access to medical records. All medical students have signed confidentiality documents. You may find students to be present at the time of your consultation).