Non-urgent advice: Important changes to our appointment system
From 01/10/2025 there’s a new way to contact the practice.
In addition to ringing us or coming to the practice, you will also be able contact the practice for assistance via a new online form found here: https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=M89013
The form which is easy to access and complete can be used for the following:
- to request an appointment
- to make an admin request (for example test results, repeat prescriptions or a fit (sick) note).
You will be guided through a series of questions about your symptoms or help needed, which once submitted will be reviewed by dedicated members of the practice who will respond on the same day.
Forms will be reviewed throughout the day, if the doctor feels it is necessary to contact you as a priority this will be the same day.
If you have submitted a form please be aware we will be contacting you. If we phone please do try to answer our call when as this will save our team needing to make repeated call backs and will help our system run more efficiently.
If you are unable to use or access the online form then please contact the practice in the usual way and we will complete the request for you, which will be added to the triage list to be reviewed by a trained member of the practice team.
Non-urgent advice: Appointments and Access
MENINGITIS B
Meningitis is a serious infection that causes swelling around the brain and spinal cord. It can be life-threatening, but many cases can be prevented through vaccination.
What are the symptoms to look out for?
Symptoms can develop quickly and may include:
- High temperature (fever)
- Severe headache
- Stiff neck
- Sensitivity to light
- Nausea or vomiting
- Confusion or difficulty concentrating
- A rash that does not fade when pressed (in some cases)
If you notice these symptoms, seek medical help urgently.
The Glass Test: If a rash appears, press a clear glass firmly against the skin. If the rash does not fade under pressure, call 999 immediately — this can be a sign of sepsis caused by meningitis.
Who is most at risk?
Meningitis can affect anyone, but babies, young children, teenagers and older adults are at higher risk.
How can you protect yourself and your family?
The best protection against meningitis is vaccination. In the UK, several routine vaccines help protect against different types of meningitis:
• MenB vaccine – given to babies at 8 weeks, 12 weeks, and 1 year
• 6-in-1 vaccine – given to babies at 8, 12 and 16 weeks
• Pneumococcal vaccine – given to babies at 16 weeks and 1 year, and to adults aged 65 and over
• Hib/MenC vaccine – given to babies at 1 year (for those born on or before 30 June 2024)
• MMR vaccine – given to babies at 1 year, with a second dose at 18 months
• MenACWY vaccine – offered to teenagers aged 13 to 14
Making sure you and your children are up to date with these vaccinations is the most effective way to reduce the risk of meningitis.
Please contact the practice if you require any further assistance.
Maternity Service
If you have a positive pregnancy test you can now make your own online self-referral for your maternity care, without needing to see a doctor or nurse at the practice.
Our practice is now registered and listed on the online referral portal, so all you need to do to refer for your maternity care is visit the secure link below and provide the information requested. You’ll need your NHS number and the name of the practice, with which you must be registered.
The information you provide will be used to process your referral by both the community maternity team assigned to our practice and the booking office of your chosen hospital within Birmingham and Solihull. A copy of your referral will also be shared with us, your GP Practice, for information.
Click on this link or type into your browser using your mobile phone or digital device (laptop/ computer) https://www.badgernotes.net/SelfReferral/CareLocation/BUMP
- it’s quick and easy and will just take a few minutes. This link can also be used to refer a pregnancy on behalf of someone else, providing you have her consent.
IMPORTANT: You need to search for the GP practice site by the POSTCODE in the drop-down list to complete your SPA portal referral. Your referral can only be processed based on the information you provide and can delay your care if incorrect information is provided.
NHS Smoke free: Mobile App
The Smoke free app can help you stop smoking by providing daily support and motivation. If you stay smoke free for the 4-week programme you’re up to five times more likely to stay quit for good.
Download from: play.google.com
Download from: itunes.apple.com
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Non-urgent advice: Arran Medical Centre
Smith's Wood Medical Centre
Burton's Way
Birmingham
West Midlands
B36 0SZ
Tel: 0121 770 4043
Non-urgent advice: Sheldon Medical Centre
194 Sheldon Heath Road
Birmingham
B26 2DR
Tel: 0121 743 4444
Opening Times
Safeguarding and Domestic Abuse Information
f you have concerns about the safety and well being of any child or adult we all have a duty to act on concerns. It is possible to raise concerns anonymously if you are concerned about your identity being revealed.
You can contact Birmingham or Solihull Adult Services via the Birmingham Council or Solihull Council websites and follow the links to up to date information on reporting concerns, including a reporting online tool.
You can also contact Birmingham or Solihull childrens services via the Birmingham or Solihull Council website and follow the links to up to date information on reporting your concerns, including a reporting online tool.
If you feel that someones life is in immediate danger then a call to 999 would be required.
The types of concerns may vary but the following list may be helpful.
Adults / young people : Financial abuse / neglect / physical abuse / emotional abuse / sexual abuse / coercion / concerns about radicalisation or extremism.
Children : Physical abuse / sexual abuse/ emotional abuse/ witnessing domestic abuse / neglect.
If you, or someone you know, is the victim of Domestic abuse there is help out there even during the COVID 19 Crisis. You do not have to stay in an abusive relationship. National helpline number is 0808 2000 247 and for online information www.nationaldahelpline.org.uk
NHS Friends and Family
Page created: 02 August 2022