We see patients by appointment only. You will need to telephone at 9am to be given an appointment on the same day. You can also book your appointments in advance (only if you can keep your appointment)
A limited number of appointments may be booked in advance.
Practice Nurse appointments can be booked up to seven days in advance. If you have multiple problems, please discuss it with reception and book longer appointments.
Book or Cancel your Appointment Online:
Note: Before you can use our online appointment booking / cancellation service, you must register to obtain a username and password. please ask at reception for detials.
Online Appointment Guidance Notes:
Before you begin to our Appointment Booking services (provided by SystemOne Access) we would appreciate it if you could read the following guidance regarding the booking of appointments over the Internet.
Reasons for appointment:
We would ask that you enter a reason for your appointment in the box provided when booking an appointment this gives us the opportunity to ensure that it is appropriate for you to see the doctor rather than a nurse. Please be assured that all details entered are secure and cannot be intercepted. Our practice has a strict confidentiality policy.
Please let us know if you will be unable to attend an appointment that you have booked online. Either contact us by telephone to cancel it or cancel it online. This will allow us to offer the appointment to another patient.
We realise that there are valid reasons for not attending however we will be monitoring such occurrences on a regular basis.
If you miss an appointment more than 3 times in one year we will remove you ability to use SystemOne Access, however you will still be able to book appointments with our receptionists.
Due to the nature of nurse appointments we are unable to offer them online. Please ensure that you book the appointments appropriately, if you are unsure as to whether it is appropriate for you to see a nurse or a doctor please contact us by telephone.
We monitor the use of this service and we are sure that you will find it useful. However if we find any abuse of the service, we will revoke your access to the service. You will have to liaise with our reception team for services. We would consider inappropriate use as: Sending inappropriate or abusive messages, booking appointments and not using them more than 3 times a year, booking appointments for other family members using your name
EXTENDED EVENING APPOINTMENTS
Extended Evening Clinic