Mission Statement

We aim to provide with smile patient centred care based on evidence.

Arran Medical Centre surgery is providing service to local community for more than 40 years and is committed to provide scientific medical care with compassion, care and dignity.

Our commitments to you

Providing you medical care including advice and treatment in a timely manner Help you to take decisions about your health by treating you as an equal Giving you the opportunity to have second opinion from the specialist and other healthcare professionals Providing confidentiality of your consultation and medical notes keeping up-to-date with developments

Our core values

Safety
Ethical practice
Respect and dignity for our patients and staff Honesty and transparency
In return we request our patients to
Book appointment only if it is needed
Giving our staff, doctors and nurses the dignity and respect they deserve as they are doing a job best to their ability Let us know if we are not living up to your expectation and your suggestions Please do not forget to let us know if anything we do right

Arran Medical Centre is moving into the new Smith’s Wood Medical Centre, Burtons Way, Smith’s Wood, B36 0SZ from 27 August. You can continue to book appointments for you and your family by calling the practice on 0121 770 4043

Privacy Notice

GDPR Privacy Notice June 2019.docx

Welcome to Arran Medical Centre

We are 2 doctor Training Practice, actively involved in the training of future GPs. We provide a high standard of care reflected by achievement of high quality score and easy access.

We see all our patients on the same day

We have trainee doctors and take medical students from Warwick University.
(It is possible that, as part of the educational process, medical students will have access to medical records. All medical students have signed confidentiality documents. You may find students to be present at the time of your consultation)

NEW EXTENDED HOURS SERVICES (Pre-bookable appointments available 7 days a week, for more information please click on the link below)

Extended Evening Poster

Practice also offer Extended Evening appointments Every Tuesday from 18:30 - 19:00

Our list is open and we are accepting new patients

The Accessible Information Standard

Better Communication with Patients:We want to get better at communication with our patients. We want to make sure you can understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braile, large print or easy read.
We want to know if you need a British Sign Language interpreter or advocate
We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please tell the reception your preferred method of communication when you arrive for your next appointment or please call practice on 0121 770 4043.

Name Accountable GP

You will have been allocated a named accountable GP who will be responsible for your overall care this will be Dr A Bhattacharyya

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

If you are 75 and over you will have already been allocated a GP and are entitled to an Over 75 health check.